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Информация за работа
Community and Player Support Specialist with French/German/Polish/Italian/Spanish/Korean/Japanese/Mandarin/Russian
Pontica Solutions 9 дни преди
Преглед
Държава: България
Град/Населено място/City: Sofia
Категории на работа: Компютри и ИТ
Диапазон заплата: лв 2100 - 3100 Месечно
Размер на работна заплата (бруто/нето)/Salary: 
Шофьорска книжка/Driving license: 
Езикови умения: Any of the following plus English: French/German/Italian/Spanish/Polish/Russian/Mandarin/Japanese/Korean
Ниво на владеене: B2 независимо (свободно владеене)
Вид заетост: Пълна заетост
Тип заетост: Постоянна
Период при срочна заетост/Period: 
Работно време/Working time: different shifts
Работни часове на седмица/Hours per week: 
Работа на смени и почивни дни/Shifts and days off: 
Заплащане (седмично, месечно)/Way of payment: 
Адрес на месторабота/Location of working place: Cherkovna 38
Начална дата за започване: 
Настаняване от работодателя/Accommodation: не/no
Условия на настаняването/Details on accommodation: 
Изхранване от работодателя/Meals from employer: не/no
Условия на изхранването/Details about meals: 
Пътни разходи до страната/Travel expences : не се поемат от работодателя/no
Информация-пътни разходи/Info on travel expences: 
Друга информация/Other information: 
Публикувано: 2021-02-21
Изисквания
Минимално образование : Гимназия
Степен:
Минимален опит: Без опит
Статус
Брой свободни места: 20
Дата на публикуване: 2021-02-21
Край на публикуване: 2021-03-23
Описание

**All interviews will be conducted remotely (online or by phone).

Our client is a Swedish triple-A game studio that develops and publishes its own games. It has rapidly grown from a start-up to a large team of world-class industry professionals based in Malmö and London currently working on several new projects which will be developed for PC and next-gen consoles.

If you have a passion for gaming, Discord is not a mystery for you and you want to have fun while working, apply now!

YOUR ROLE:

  • Be the players’ advisor and provide the best player experience.
  • Communicate with gamers via Discord, social media, forums, and internal ticketing system.
  • Support the translation of news and posting of Patch notes.
  • Know the games inside out to ensure all player’s queries are addressed appropriately.
  • Execute an organized, efficient, and structured working process.

REQUIRED SKILLS:

  • Fluency in French/German/Italian/Spanish/Polish/Korean/Japanese/Mandarin/Russsian and English.
  • Knowledge of Discord, social media platforms, and forums.
  • Avid player or experience in gaming support will be an advantage – if you can relate to the player’s mindset,  if you have experience with gaming communities or the gaming culture in general.
  • Ability to multi-task and manage time effectively.

WHAT WE OFFER:

  • An attractive remuneration + performance bonuses. Referral bonuses.
  • Work with experienced professionals in the gaming industry from Sweden and the UK.
  • Flexible working hours.
  • Additional health insurance and other social benefits. Exclusive discounts & offers.
  • Open-minded management team promoting innovation, personal, and professional development.
  • Permanent employment; full-time.
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