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Информация за работа
Customer Care Agent for a Healthcare Company with Norwegian
Concentrix 28 дни преди
Преглед
Държава: България
Град/Населено място/City: София
Категории на работа: Контактни центрове
Диапазон заплата: лв 3300 - 3300 Месечно
Размер на работна заплата (бруто/нето)/Salary: 
Шофьорска книжка/Driving license: 
Езикови умения: Norwegian
Ниво на владеене: C1 компетентно (ефективно прилагане)
Вид заетост: Пълна заетост
Тип заетост: Постоянна/Permanent
Период при срочна заетост/Period: 
Работно време/Working time: Пълна заетост
Работни часове на седмица/Hours per week: 40
Работа на смени и почивни дни/Shifts and days off: 
Заплащане (седмично, месечно)/Way of payment: 
Адрес на месторабота/Location of working place: Advance Business Center, Sofia, zh.k. Mladost 4, 4 Samara street
Начална дата за започване: 
Настаняване от работодателя/Accommodation: да/yes
Условия на настаняването/Details on accommodation: Relocation package
Изхранване от работодателя/Meals from employer: не/no
Условия на изхранването/Details about meals: 
Пътни разходи до страната/Travel expences : да, поемат се от работодателя/yes
Информация-пътни разходи/Info on travel expences: Relocation package
Друга информация/Other information: 
Публикувано: 2021-11-08
Изисквания
Минимално образование : Гимназия
Степен:
Минимален опит: Без опит
Статус
Брой свободни места: 2
Дата на публикуване: 2021-11-08
Край на публикуване: 2021-12-13
Описание

We keep growing!

 

Our brand-new client is a science-led global healthcare company with a special purpose to improve the quality of human life by helping people do more, feel betterаlive longer.

 

Looking for a job where you can really help people? Join ourCustomer Careteam working with a global healthcare brand. If you’re an empathetic person, with greatNorwegian and Englishskills, who prefersworking from homeyou could be perfect for this role.Apply now!

 

Your typical day:

As a representative of the brand, you will be the face of the company to the consumers. Whether receiving notice of a complaint or providing helpful information or engaging in conversation on social media, Consumer Care specialists aim to make life easier for the Consumers as trusted friends.

You will utilize active listening and conversational leadership skills to accurately understand all consumer issues efficiently. Ensure appropriate additional attention given to sensitive contacts and cases. Develop expertise in the product portfolio and our Consumers’ expectations unique to each product and category. We would rely on you to be proactive and become a key player in building our support team by sharing ideas and contributing to the overall improvement of the quality of services provided.

 

What you need to have is:

  • Empathy and ability to perceive, detect and manage emotions
  • Fluency in Norwegian and English, both written and verbal
  • Strong phone and verbal communication skills, along with active listening.
  • Work experience in a customer experience center is an advantage
  • Good typing and computer skills (MS Office applications)
  • Be organized, have decision-making and analytical skills
  • Team player with a great attitude
  • High school education

 

What do you get from us?

  • Competitive salary
  • A bright, modern and exciting place to work, with excellent staff facilities
  • Medical plan fully covered by the company
  • Transportation allowance and Life insurance
  • Various career development opportunities
  • Annual reward and recognition events
  • Holiday pay
  • Team and Concentrix events

 

About us:

Concentrix Corporation (Nasdaq: CNXC) is a leading technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands including over 95 Global Fortune 500 clients and over 90 global disruptor clients. Every day, from more than 40 countries and across 6 continents, our staff deliver next generation customer experience and help companies better connect with their customers. We create better business outcomes and help differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in the following key industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; and energy & public sector.We are Different by Design.

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