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Информация за работа
Customer Service Agent with Swedish
Concentrix 19 дни преди
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Държава: България
Град/Населено място/City: Sofia
Категории на работа: Контактни центрове
Диапазон заплата: лв 3000 - 3500 Месечно
Размер на работна заплата (бруто/нето)/Salary: 
Шофьорска книжка/Driving license: 
Езикови умения: Swedish
Ниво на владеене: C1 компетентно (ефективно прилагане)
Вид заетост: Пълна заетост
Тип заетост: Постоянна
Период при срочна заетост/Period: 
Работно време/Working time: Пълна заетост
Работни часове на седмица/Hours per week: 
Работа на смени и почивни дни/Shifts and days off: 
Заплащане (седмично, месечно)/Way of payment: 
Адрес на месторабота/Location of working place: Advance Business Center, Sofia, zh.k. Mladost 4, 4 Samara street
Начална дата за започване: 
Настаняване от работодателя/Accommodation: 
Условия на настаняването/Details on accommodation: Relocation package
Изхранване от работодателя/Meals from employer: не/no
Условия на изхранването/Details about meals: 
Пътни разходи до страната/Travel expences : да, поемат се от работодателя/yes
Информация-пътни разходи/Info on travel expences: Relocation package
Друга информация/Other information: 
Публикувано: 2021-09-02
Изисквания
Минимално образование : Гимназия
Степен:
Минимален опит:
Статус
Брой свободни места: 3
Дата на публикуване: 2021-09-02
Край на публикуване: 2021-10-02
Описание

We keep growing!

 

Our brand-new client is a company that creates award winning coffee machines and kitchen appliances, designed to inspire people to produce perfect food and beverage results in their own homes with ease.

 

Your typical day:

 

As a representative of the brand, you will be expected to deliver high-quality customer service and manage inbound and outbound calls and emails in a timely manner. Your main duties will include identifying customers’ needs through active listening, providing information, troubleshooting and finding solutions. We would rely on you to build sustainable relationships and engage the customers by taking the extra mile. You will attend frequent educational trainings to improve your knowledge of the kitchen appliances, their usage in the kitchen and to become a food thinker.

 

What you need to have is:

 

  • Fluency in Swedish and English, both written and verbal
  • Strong phone and verbal communication skills, along with active listening.
  • Work experience in a customer experience center is an advantage
  • Good typing and computer skills (MS Office applications)
  • Be organized, have decision-making and analytical skills
  • Team player with a great attitude
  • High school education

 

What do you get from us?

 

  • Competitive salary
  • A bright, modern and exciting place to work, with excellent staff facilities
  • Medical plan fully covered by the company
  • Transportation allowance and Life insurance
  • Various career development opportunities
  • Annual reward and recognition events
  • Holiday pay
  • Team and Concentrix events

 

 

About us:

Concentrix Corporation (Nasdaq: CNXC) is a leading technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands including over 95 Global Fortune 500 clients and over 90 global disruptor clients. Every day, from more than 40 countries and across 6 continents, our staff deliver next generation customer experience and help companies better connect with their customers. We create better business outcomes and help differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in the following key industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; and energy & public sector. We are Different by Design.

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