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Job Information
Customer Support with English
Cross Source 113 Days Ago
Country: Bulgaria
Град/Населено място/City: София
Job Category: IT Administrative services
Job Salary Range: лв 1500 - 1700 Monthly
Размер на работна заплата (бруто/нето)/Salary: 
Шофьорска книжка/Driving license: 
Language skills: 
Job Type: Full-Time
Employment type: Постоянна/Permanent
Период при срочна заетост/Period: 
Работно време/Working time: 9-18
Работни часове на седмица/Hours per week: 
Работа на смени и почивни дни/Shifts and days off: 
Заплащане (седмично, месечно)/Way of payment: 
Адрес на месторабота/Location of working place: Sofia, Bulgaria
Начална дата за започване: 
Настаняване от работодателя/Accommodation: не/no
Условия на настаняването/Details on accommodation: 
Изхранване от работодателя/Meals from employer: не/no
Условия на изхранването/Details about meals: 
Пътни разходи до страната/Travel expences : не се поемат от работодателя/no
Информация-пътни разходи/Info on travel expences: 
Друга информация/Other information: 
Posted: 2022-08-09
Minimum Education: Bachelor or College
Degree Title:
Minimum Experience: 1-2 years
Job Status
No of Jobs: 1
Start Publishing: 2022-08-09
Stop Publishing: 2022-10-08

We are looking for: Customer Support with English

Maintain relationship with existing and new customers over the phone, emails and live chat.
Provide assistance based on customers’ needs and type.
Keep close communication with upper management and follow up with upcoming cases.
Handling customers’ accounts, solving account problems and providing information via emails, telephone and on-line chat.

Excellent English – verbal and written, native speaker level.
Other languages would be considered as a big advantage.
Previous working experience as a Customer support – minimum 1 year
Past experience with regulated companies will be considered with higher priority
Experience with Live chat, Zen-Desk, CRM, MT4, MT5, KYC, Ticket systems and other.
Able to think outside the box and have the desire to pull out all the stops to solve issues.
Past experience as sales would be considered as a plus.
Proficiency in MS Office, particularly Excel.
Excellent computer skills.

Attractive base salary.
Full time position -5 days a week.
Sport Thursday (Football) + catering in the office.
Paid Vacations, Holidays & Team buildings.
Special educational program for the first month.
Other social benefits – Multisport card.
Variety of different food and drinks in the office.
Abroad training for personal development with mutual benefits.
Opportunities for growth to a higher position in the Company.

Prefered Skills
Apply Now


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