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Информация за работа
Fitbit Customer Support with German and English
TELUS International Europe 44 дни преди
Преглед
Държава: България
Град/Населено място/City: София
Категории на работа: ИТ административни услуги
Диапазон заплата: лв 1900 - 2000 Месечно
Размер на работна заплата (бруто/нето)/Salary: 
Шофьорска книжка/Driving license: 
Езикови умения: Немски език и Английски език
Ниво на владеене: C1 компетентно (ефективно прилагане)
Вид заетост: Пълна заетост
Тип заетост: Постоянна/Permanent
Период при срочна заетост/Period: 
Работно време/Working time: .
Работни часове на седмица/Hours per week: 
Работа на смени и почивни дни/Shifts and days off: 
Заплащане (седмично, месечно)/Way of payment: 
Адрес на месторабота/Location of working place: TELUS Tower, Aлабин 1, София
Начална дата за започване: 
Настаняване от работодателя/Accommodation: не/no
Условия на настаняването/Details on accommodation: 
Изхранване от работодателя/Meals from employer: не/no
Условия на изхранването/Details about meals: 
Пътни разходи до страната/Travel expences : не се поемат от работодателя/no
Информация-пътни разходи/Info on travel expences: 
Друга информация/Other information: 
Публикувано: 2022-10-24
Изисквания
Минимално образование : Не е необходимо
Степен:
Минимален опит:
Статус
Брой свободни места: 10
Дата на публикуване: 2022-10-24
Край на публикуване: 2022-12-28
Описание

If you are excited about health and technology, join our Fitbit Team!

As a Fitbit Customer Support with German, you will be part of a great team and will:

  • Help our users with any issues they might have via tickets or calls
  • Provide solutions to everyday device use questions on a case by case customer-oriented approach
  • Identify trending issues and bugs from users’ reported issues and communicate them to your supervision team
  • Work with a passionate team of customer-friendly colleagues from an international background

Not bad, right?

What we expect from you:

  • Very good knowledge in GERMAN language (B2 or similar) for daily communication with customers
  • Good command of English (B1 or similar) for training and internal communication
  • Basic understanding of iOS and Android OS features
  • Demonstrating empathy
  • Desire to help customers as best as possible and willing to contribute to the team’s success  
  • Result-oriented with personal performance
  • Friendly and outgoing personality
  • Looking for a long-term employment

In return, we offer:

  • Flexible working hours options
  • Work from Home could be considered as an option
  • Attractive salary
  • Fully paid training
  • Stable job and career development opportunities: continuous product support, coaching and personal skill courses
  • Special Discounts and Offers (Food vouchers, Multisport cards)
  • Additional health insurance & Transportation allowance
  • Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office)
  • Positive international working environment (Relax zones, PlayStation and billiard relax areas)
  • Employee referral bonuses & Recognition programs

It sounds like the perfect job for you? Apply now!

About us: TELUS International Bulgaria is the leader in the BPO sector with a team of over 3800 people in Sofia and Plovdiv. We have almost 55,000 team members across 20 countries. TELUS International Bulgaria offers contact center solutions, ITO, and creative customer service support for global customers in over 50 languages.

We care about the well–being of our employees and we provide equal employment opportunities, prohibiting discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics.

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