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Информация за работа
Game Support Representative with German and English
TELUS International Europe 36 дни преди
Преглед
Държава: България
Град/Населено място/City: София
Категории на работа: Контактни центрове
Диапазон заплата: лв 2200 - 2600 Месечно
Размер на работна заплата (бруто/нето)/Salary: 
Шофьорска книжка/Driving license: не/no
Езикови умения: Немски език и Английски език
Ниво на владеене: C1 компетентно (ефективно прилагане)
Вид заетост: Пълна заетост
Тип заетост: Постоянна/Permanent
Период при срочна заетост/Period: 
Работно време/Working time: дневни смени
Работни часове на седмица/Hours per week: 
Работа на смени и почивни дни/Shifts and days off: 
Заплащане (седмично, месечно)/Way of payment: 
Адрес на месторабота/Location of working place: TELUS Tower, Aлабин 1, София
Начална дата за започване: 
Настаняване от работодателя/Accommodation: не/no
Условия на настаняването/Details on accommodation: 
Изхранване от работодателя/Meals from employer: не/no
Условия на изхранването/Details about meals: 
Пътни разходи до страната/Travel expences : не се поемат от работодателя/no
Информация-пътни разходи/Info on travel expences: 
Друга информация/Other information: 
Публикувано: 2022-10-24
Изисквания
Минимално образование : Бакалавър или колеж
Степен:
Минимален опит: 1-2 години
Статус
Брой свободни места: 30
Дата на публикуване: 2022-10-24
Край на публикуване: 2022-12-28
Описание

If you are passionate about gaming, join our Game Support team in the biggest BPO provider in Bulgaria - get the job you will enjoy!

A typical day:

  • Assist our players with any issues they might experience or report via email and chat only
  • Focus on the player and provide the ultimate player experience
  • Listen to the voice of the players and communicate it further to the appropriate teams
  • Work with our team to improve our processes

Sounds good, right?

If you have:

  • Fluency in German and a good command of English
  • Gaming experience - you have played games and you can relate to a player’s concept, community and mindset
  • Player empathy and understanding a player’s perspective when tackling their issues
  • Understanding of Player Support
  • Desire to help the players as best as possible and to contribute to the team’s success

We Offer:

  • Attractive salary
  • A supportive and collaborative team environment
  • Career development opportunities
  • International modern working environment (Relax zones, PlayStation and billiard corners)
  • Special benefits for our team members (e.g. gym, yoga classes, massages and corporate psychologist in the office and many others)
  • Employee referral bonuses & Recognition programs
  • Additional health insurance & Transportation allowance
  • Supportive work-life balance policies
  • Assistance and learning
  • Employee Relations team to help new hires integrate in the local lifestyle and culture

We care about the well–being of our employees, invest in their future growth, encourage fun and team-building projects!

It sounds like the perfect job for you? APPLY NOW!

About us: TELUS International Bulgaria is the leader in the BPO sector with a team of over 3800 people in Sofia and Plovdiv. We have almost 55,000 team members across 20 countries. TELUS International Bulgaria offers contact center solutions, ITO, and creative customer service support for global customers in over 50 languages.

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