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Job Information
Merchant Advisor with Portuguese and English for an e-wallet company (non-voice)
Overview
Country: Bulgaria
Град/Населено място/City: София
Job Category: Consulting services
Job Salary Range: лв 2100 - 2600 Monthly
Размер на работна заплата (бруто/нето)/Salary: 
Шофьорска книжка/Driving license: 
Language skills: Portuguese
Level: C1 компетентно (ефективно прилагане)
Job Type: Full-Time
Employment type: Постоянна
Период при срочна заетост/Period: 
Работно време/Working time: different shifts
Работни часове на седмица/Hours per week: 
Работа на смени и почивни дни/Shifts and days off: 
Заплащане (седмично, месечно)/Way of payment: 
Адрес на месторабота/Location of working place: Cherkovna 38
Начална дата за започване: 
Настаняване от работодателя/Accommodation: не/no
Условия на настаняването/Details on accommodation: 
Изхранване от работодателя/Meals from employer: не/no
Условия на изхранването/Details about meals: 
Пътни разходи до страната/Travel expences : не се поемат от работодателя/no
Информация-пътни разходи/Info on travel expences: 
Друга информация/Other information: 
Posted: 2021-10-05
Requirements
Minimum Education: High School
Degree Title:
Minimum Experience: Less than an year
Job Status
No of Jobs: 3
Start Publishing: 2021-10-05
Stop Publishing: 2021-11-05
Description

**All interviews will be conducted remotely (online or by phone).

Our client is an industry-leading provider of online payment solutions. Using the latest security and fraud protection technology, they provide customers with a fast, secure way of transferring funds so they can make online purchases safely. Аpply, if you want to build a successful career in client services and account management.

YOUR ROLE:

  • Communicate with the company`s B2B and B2C clients over chat and email.
  • Conduct outbound verifications calls.
  • Help clients solve issues related to failed transactions, personal identification and assist with onboarding new merchants.
  • Ensure clients receive the highest level of customer service.
  • Execute an organized, efficient, and structured working process.
  • Meet predetermined targets and represent the company in a professional manner.

REQUIRED SKILLS:

  • Fluent in Portuguese.
  • Good knowledge of written English.
  • Excellent computer literacy.
  • Excellent interpersonal and communication skills.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Previous experience in account management/payment industry/digital wallet will be considered a huge advantage.

WHAT WE OFFER:

  • An attractive remuneration + monthly bonus. Referral bonuses.
  • Free sports card and additional health insurance. Exclusive discounts & offers.
  • Trainings and extensive performance improvement programs.
  • Open-minded management team promoting innovation, personal and professional development.
  • Permanent employment; full-time.
  • Employer: Pontica Solutions Ltd.
Qualification
Prefered Skills
Apply Now

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